When seeking home care in Saginaw or any of the surrounding areas, there are some important questions to ask home care providers. These questions will help you determine your legal rights and responsibilities and what you can count on from the provider:
- How long have you been providing in-home care services?
- What types of insurance and public forms of assistance do you accept?
- Do you have anyone who can visit the family, free of charge, to explain the services before we start?
- Do you provide backup services in the event a caregiver is sick or doesn’t show up?
- Do you have a minimum amount of hours that I must use daily?
- Do you fully employ your caregivers by managing the payroll and adhering to all state and federal employment guidelines including withholding taxes, carrying Workers’ Compensation, bonding for theft, etc.?
- Is there a care professional, who, along with the client and family, develops an individualized plan of care?
- How often are caregiver services monitored? What kinds of training do you require of your caregivers?
- How does the agency screen and select caregivers prior to assignments?
- Are references checked and criminal background checks conducted on all employees?
- Do you also use independent contractors? If so, who is the legal employer of the caregiver and who pays the mandated taxes and holdings?
- Do you have a nurse and scheduling person on call 24 hours a day, 7 days a week for emergencies?
In addition to these questions to ask home care providers, there more Questions to Ask When Looking for a Home Care Agency. If you have further questions about the best home care in Saginaw, MI and the surrounding areas, please contact us.