Yes. Compassionate Care will schedule a visit at your convenience to introduce the client and their family to the company. During this meeting we will explore the options the client has for services and payment. Compassionate Care can research and contact different resources that may assist you with financial and other concerns.

Yes. Many agencies require their clients to have at least 4 hours per shift. Compassionate Care only requires a 2 hour minimum per shift.

Yes. Compassionate Care will make phone calls to the homes of each client if bad weather prohibits an aide from providing services. If necessary, Compassionate Care will send someone to check on the wellbeing of the client.

Yes. Compassionate Care will do everything we can to make the client's stay at home as comfortable as possible.

Compassionate Care can transport the client to appointments or run errands whenever needed.

Yes. If a medication setup is requested, Compassionate Care will send a nurse to the client's home to set up the medications and make sure they are being taken properly. A nurse will also be available to answer any questions you may have.

Yes. All Compassionate Care offices have a nurse available 24 hours a day for medical questions or concerns. This nurse will also assist the client and their family in setting a care plan that works for the client.

Yes. Compassionate Care utilizes an answering service that forwards all after-hours calls to a scheduling staff member.

Yes. Compassionate Care strives to match employee personalities with client personalities. When conflicts arise, we will send another aide as quickly as possible.

Yes. Private Pay clients are allowed to adjust their scheduled hours whenever needed. Giving Compassionate Care as much notice as possible ensures that we will be able to make the necessary changes.

Yes. Compassionate Care will only provide services for as long as the client wishes.

Compassionate Care provides worker's compensation for all employees. Please be aware that some agencies act as a "middleman." They may not provide insurances for that aide in the event they are injured. In some unfortunate situations, the client may be liable for injuries received while working.

Yes. Background checks are completed on all Compassionate Care employees.

Yes. Compassionate Care encourages its employees to introduce themselves to the client, whether it be a face-to-face visit or a telephone call.

Compassionate Care employs people with all sorts of training backgrounds. If your case requires an aide trained in a specialty area, we will make arrangements for such training.

Yes. Compassionate Care makes supervisory visits to client's homes at least twice a year. Phone supervisory visits may be made more frequently.

Compassionate Care will make every effort to replace your scheduled caregiver if they are unable to provide care on a given day. If an aide does not show up, we ask our clients to call our toll free number so we may send replacement staff as soon as possible. If you hire privately, problems may arise if that person becomes ill, is not able to provide care or is injured on the job.

Yes. Private Pay clients are allowed to set their schedules in such a way that care is provided when needed. In the event that a friend or family member is unable to provide care during a time which Compassionate Care is not there, we will make every effort to send an aide to care for the client. Remember, giving Compassionate Care as much notice as possible will make it easier for us to provide the care you need.